ETS4 user sometimes report performance problems with ETS4, e.g. several minutes for opening a panel. We collect known causes and fixes for such problems in this post.

Known causes

Virus scanner slows down SQL Server

Maybe SQL Server file access is slowed down by a virus scanner. Fix: add the process sqlservr.exe and/or file extensions *.mdf and *.ldf to the exception list.

Problems with the internet connection

ETS checks in the background for updates. If this does not work, e.g. because of a failed proxy authentication, ETS start may be slowed down.
Fix: try with disabled automatic update search

Inkompatibilities with other software

There are reports about ETS4 performance problems if the program “PDF-XChange Viewer” is running at the same time.

General Tips

Database change

It has been reported that the following steps can solve performance problems:

• Open ETS
• Open another database
• Open any project in the database
• Back to the original database
• Open your project