The Elvis Support application compiles important information from the PC to help diagnose erroneous behavior.
The Elvis Support application can also be used to change settings on your computers in order to use Elvis on a network. These changes also affect security settings. All changes will be made at your responsibility. IT GmbH assumes no liability for the secure and error-free operation of the computers and the network. Especially if the network also has access to the Internet, the security settings should be checked by a professional. In corporate networks, the network administrator should be consulted.
Other diagnostic tools and configuration tools include:
- Checking and setting up bus communication
- Check Elvis Server Connection
- Testing SMS, SMTP, telephony
- Setting up system startup
The support application can be found from version 2.5 in the Elvis Start menu. The current version is available in the download area .
Information about the operating system, network integration of the computer, environment settings, registration, hardware, Internet Explorer, DCOM, as well as Elvis, Falcon and event logs are transmitted.
All information is used solely for diagnostics with the purpose of correcting problems. The data will be treated with absolute confidentiality. You can view all files before transferring them to us and shorten them if necessary.
Here, necessary settings can be determined and also made automatically: